FAQ – Frequently Asked Questions

Q?

Are your products authentic at Wholesale Clothing Australia?

A.

WHOLESALE CLOTHING AUSTRALIA is a surplus reseller. We only sell 100% authentic merchandise and products. We are able to offer you you wonderfully discounted prices which gives you the freedom to maximize your profit margins. Our manufacturing suppliers have assured us that all their products are genuine surplus stock. (Available at discounted prices either as a result of cancelled orders or factory overruns.)

Q?

Why are part of swing tags or washing instruction labels cut for some garments?

A.

Due to legal reasons, we are required to remove the trademarks of other companies off the tags or labels. This does not affect the quality of the garments in anyway. They are 100% brand new (not seconds) unless we specify otherwise.

Q?

What is you Bank Deposit details?

A.

Payable to: MS&SK Wholesalers
Bank: ANZ Bank
BSB #: 013 - 275
Account #: 260 - 116 - 579

Q?

Is it safe to give out my credit card details on your website?

A.

Absolutely, our payment transactions are protected by the high-grade industry standard 256-bit SSL encryption . However, we understand that some may feel uncomfortable giving out their credit card details online. We can still process your orders though -- simply select Cheque/Money Order as the payment option when you checkout and in the comment section note that you want us to call you regarding payment. We can sort it out over the phone at your convenience.

Q?

What happens if I’m not happy with the product?

A.

You can return the items within 7 days for a replacement or full refund from wholesale clothing Australia. Please refer to our Returns Policy section for more information.

Q?

How long does delivery take / when will my order arrive?

A.

Your order will be dispatch within 1-3 business days of receipt of full payment. Please then allow 2-5 days for delivery, 3-10 days if you are in New Zealand. If your order does not arrive after 5 or 10 business days, please Contact Us and we will immediately work on rectifying the situation. Please refer to our Delivery Options section for more information.

Q?

How much does delivery cost?

A.

Postage is charged at standard Australia Post rates and is calculated during the checkout process in the online shopping cart. A low packaging/handling fee is included. You will be able to view applicable postage and handling charges prior to payment. No surprises! Please refer to our Delivery Options section for more information at wholesale clothing australia.

Q?

Why are your prices so low at wholesale clothing?

A.

We've worked hard at establishing great supplier relationships so that we purchase our fabric and accessories at discount prices. We also know where to scoop the stock liquidations and discontinued department store lines. These represent a wonderful opportunity to purchase very good quality clothing and accessories at heavily discounted wholesale prices simply because old stock needs to make way for new stock.

Q?

When are new styles arriving?

A.

We have an online newsletter that will keep you up-to-date with new products and offers. Register here to join our mailing list.

Q?

How can I find out garment measurements and fabric types?

A.

Please Contact us wholesale clothing australia, and we will provide you with the information you require.

Q?

Does low price mean low quality?

A.

No, absolutely not! We have a commitment to producing and stocking only quality garments and accessories so you can be assured of great quality AND great prices.

Buy Womens Wholesale clothing Australia

Childrens and Baby wholesale clothing

Wholesale Clothing Australia